Womens Keto Mug (Black)

Shipping Times:

We will always endeavor to ship items in the fastest possible time, however delivery times can sometimes range from 5 - 21 business days from purchase date depending on the products in question, shipping origin and destination.

Some products may have longer delivery times but in these cases an estimated time will be listed in the product description.

Many of our items including: t-shirts, tanks, hoodies, mugs etc... and a large proportion of jewelry products ship directly from within the U.S.A. These items tend to have faster shipping times when delivered to U.S. locations.

Please note: We cannot accept responsibility for shipping delays caused by unforeseen circumstances such as: Shipping company and postal strikes or mistakes, inclement weather and natural disasters etc...

Taxes and Duties:

Any and all applicable taxes, customs fees or duties as governed by the laws of the country involved are the sole responsibility of the customer and shall be paid for by the customer.
 

Shipping Rates:

Shipping within continental USA (excluding Alaska)

Shipping rates are between $5.99 - $14.99

Orders over $100.00 Qualify for "Free Shipping"

Please Note! In rare cases where an order is unusually large or heavy you may have an added shipping fee whether your order qualifies for free shipping or not! In which case the appropriate shipping fee will be added to the checkout. 

International orders:

Please be sure to check the product has the words (International Shipping Available) below the add to cart button before placing an international order.

Alternatively if you would really like to purchase one of our products you may take advantage of our free continental U.S. shipping and have your item delivered to a U.S. based forwarding service such as MyUS.com or similar and then have it shipped to your home country.

Rates for outside continental USA.

(Only available on specified products)

Shipping rates are between $14.99 - $39.99

Orders over $160.00 Qualify for "Free Shipping"

Please Note! In rare cases where an order is unusually large or heavy you may have an added shipping fee whether your order qualifies for free shipping or not! In which case the appropriate shipping fee will be added to the checkout.

You may return products within 30 days of purchase. To be eligible for a return items must be unused and in the same condition that you received it. If the return period is over, unfortunately we can’t offer you a refund or return. Some items come with a security tag attached, please do not remove the security tag if you wish to return an item.

Any Returns must be authorized first. Please contact us before lodging a return.

For detailed information on refunds and returns see our Refund & Return Policy page.

Below is a list of frequently asked questions our customers may have, about our products or services. Please feel free to contact us if you have a question that is not listed. We endeavor to grow our FAQ list to provide the best possible service for our valued customers.

Please use the "Message Us" or "Contact us" form by clicking on the tabs at the bottom of the page.

Also please be sure to copy and paste the exact product description you are inquiring about and include it in your communication to avoid any confusion.

"Can I Get A Tracking Number?"
In 90% of cases Yes. Once shipped a tracking number will be available and provided once received. Please be aware that sometimes the tracking numbers require a number of days to update. This is totally out of our control.

"I ordered multiple items, but only received one... where's the rest of my order?"
Rest assured, your orders will be placed, processed and shipped at the same time, however we have a large assortment of products and not all are stocked in house therefore, when you have multiple items in one order they may be shipped separately to achieve the most expedited delivery time possible. You may receive one item before the next. So, don't panic if you don't receive all of your items at once…they are on the way and should arrive in close proximity to each other.

"What if I want a refund?"
All you have to do is ask. Your item(s) cost is insured by us. If for any reason your item(s) does not arrive or arrives in a condition not as we promised, you will get a full 100% refund no questions asked. Please see our refund policy for full details.

Why have I not received any order confirmation details?
Generally, this occurs because our customers have accidentally entered their email address incorrectly or the email went into the spam folder. Throughout the process we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice. Check your spam folder first. If you believe you may have entered your email incorrectly, please contact us, and we will update it for you.

"What can I do if my gift won't arrive in time?"
If your order was intended as a gift and it doesn't look like it will arrive on time for an intended date, you can print a picture of the item and include it in a special card to let the recipient know what's coming. Please understand that shipping times are out of our control and if your order it intended as a gift, we recommend you order well ahead of time.

If you have any questions regarding any product or service that is not listed above, please do not hesitate to email us with your inquiry and a member of our team will endeavor to reply as soon as possible.